What is the average process time of my items?
The order processing time is 2 - 4 days.
What is the delivery time?
Delivery time to USA: 2-8 days
Worldwide delivery can range from 3-5 weeks
Where are my items shipped from?
We ship from multiple international warehouses located in the USA, Europe and China.
You will be able to track your order once processed.
I ordered multiple items, why did I only receive one?
If you ordered different items in 1 order, it could be that your items will be delivered in separate deliveries as we have different warehouses. Please be patient if you receive only a part of your order, the rest will be delivered later.
What is your refund policy?
We offer a 100% satisfaction guarantee - which means we will refund your money if the product is not as described on the item page and/or broken within 14 days after delivery.
What countries do we deliver to?
We deliver orders to any country. Wherever you are in the world, you can shop directly from email@example.com
What are the shipping and handling costs?
For orders without *free shipping* we charge shipping and handling costs, the actual costs vary per country.
Customs, taxes, duties, and collection fees may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by us, nor are they included in the order total. Any applicable fees will be due upon delivery.